From an award-winning Harvard Business School Professor, a practical framework for maximizing the creative and collaborative output of diverse teams Today’s leaders recognize the potential for diverse teams to unleash superior innovation, creativity, and problem solving. But if you want to see tangible business results, you can’t just throw people from different backgrounds in a room together and expect them to figure it out. You must develop leadership with the skillset of facilitating collaboration and dialogue across differences. Drawing on decades of research on workplace dynamics, All Hands identifies the four key characteristics of leaders of thriving diverse teams: shifting power, receptivity, brokering and resetting. Gino then outlines strategies for developing these skills to get the most of out of the knowledge and talent of those around you. Lastly, she explains the broader conditions needed for these skills to become both effective personal habits and a permanent part of an organization’s culture. Using her own research, principles from a range of disciplines, including psychology, sociology, economics, history, management, as well as dozens of case studies of successful leaders and teams, Gino offers an inspiring yet immediately actionable primer on harnessing the power of difference in the workplace. By learning and embracing the skills to create truly inclusive environments, you can tackle more complex problems, get more out of relationships, and take your team to new heights.